Frequently Asked Questions
Where do I send my payment?
Please write your loan number on your check and send to: First American Capital V LLC, 7286 Siena Way, Boulder, CO 80301-3722.
When is my payment considered late?
Late charges are specified in your mortgage Note. A payment is considered late one day after the payment due date. However, a late charge is not assessed until the end of the grace period specified in your mortgage Note.
How do I request a payoff statement?
To request a payoff statement, please call us at 914-631-7191 or fax a request to us at 914-372-1015.
What is the insurance policy mortgage clause?
The insurance policy mortgagee clause should read: First American Capital V LLC., It's Successors and/or Assigns, 7286 Siena Way, Boulder, CO 80301-3722.
I received a property insurance claim check and First American Capital V LLC. is also named on the check. What do I do?
Please telephone us at 914-631-7191 and we will advise you of the appropriate procedure.
What are your hours of operation?
We are available Monday through Friday 8:30 a.m. to 5 p.m. MST.
What types of funds are acceptable to payoff my loan account?
The following types will be accepted: Cashier’s Check, Bank Certified Check, Attorney/Title Company Escrow Check, or Bank Wire.
**Personal Checks will NOT be accepted.**
Checks should be made payable to: First American Capital V LLC. Please be sure to include your loan number on the payoff check for easier identification.
How do I obtain wiring instructions to payoff my loan?
Please contact the us at 914-631-7191 for current wiring instructions. Please be aware that all wired funds must be received by 2:00pm MST in order to be credited the same day. Any wired funds received after the deadline, will be credited the next business day.
How quickly is my payoff overage refunded to me, after my mortgage is paid in full?
Any remaining payoff overages will be refunded within 30 calendar days from the date your loan obligation is satisfied.
Where do I send my payment?
Please write your loan number on your check and send to: First American Capital V LLC, 7286 Siena Way, Boulder, CO 80301-3722.
When is my payment considered late?
Late charges are specified in your mortgage Note. A payment is considered late one day after the payment due date. However, a late charge is not assessed until the end of the grace period specified in your mortgage Note.
How do I request a payoff statement?
To request a payoff statement, please call us at 914-631-7191 or fax a request to us at 914-372-1015.
What is the insurance policy mortgage clause?
The insurance policy mortgagee clause should read: First American Capital V LLC., It's Successors and/or Assigns, 7286 Siena Way, Boulder, CO 80301-3722.
I received a property insurance claim check and First American Capital V LLC. is also named on the check. What do I do?
Please telephone us at 914-631-7191 and we will advise you of the appropriate procedure.
What are your hours of operation?
We are available Monday through Friday 8:30 a.m. to 5 p.m. MST.
What types of funds are acceptable to payoff my loan account?
The following types will be accepted: Cashier’s Check, Bank Certified Check, Attorney/Title Company Escrow Check, or Bank Wire.
**Personal Checks will NOT be accepted.**
Checks should be made payable to: First American Capital V LLC. Please be sure to include your loan number on the payoff check for easier identification.
How do I obtain wiring instructions to payoff my loan?
Please contact the us at 914-631-7191 for current wiring instructions. Please be aware that all wired funds must be received by 2:00pm MST in order to be credited the same day. Any wired funds received after the deadline, will be credited the next business day.
How quickly is my payoff overage refunded to me, after my mortgage is paid in full?
Any remaining payoff overages will be refunded within 30 calendar days from the date your loan obligation is satisfied.